Citibank Citi Priority Package

For wealthy consumers looking for premium benefits, wealth management solutions, rewards, and more.

securely on the bank's website

Citi Priority is a special checking account package, designed for those with balances between $50,000 and $199,999, looking for a convenient, flexible way to manage their money, enjoy a variety of benefits, and receive financial guidance for better money and investment decisions.

As a premium bank account offer, Citi Priority comes with numerous free perks, including free access to Citibank's ATMs, waived Citibanks fees for out-of-network ATM usage, waived overdraft protection transfer fees, free standard check orders, free money orders, and more.

Additionally, there's a team of Citibank's professionals equipped with knowledge, and expertise to advise you on your wealth management and goals. Included in the bank account offer are also many resources, tools, and online educational materials, so you could better understand your finances, and establish financial plans with achievable goals.

Not only does Citibank offers incredible digital banking tools, so you can bank on the go, but it has also a dedicated customer service line for its Citi Priority customers, available 24/7. Should you ever need some information or assistance, Citibank's Customer Support representatives will be there to help!

With the Citi Priority Account Package, not only could you earn interest on your combined balances, but you could also earn Citi ThankYou Rewards points if you enroll in the Citi ThankYou Rewards program - and, the more Citibank products and services you use, the more points you'll be able to earn!

We already mentioned Citibank's out-of-network ATM usage fee waiver, but that's just one of the advantages a frequent traveler will enjoy with Citi Priority: there are many other travel benefits included in this bank account package, such as emergency cash or dedicated customer service line you can contact while abroad, and more!

Finally, you might note Citi Priority is quite similar to the Citigold Account Package (see FAQ). The major difference between the two bank account packages is that the latter comes with no monthly fees, but requires average combined monthly balances of at least $200,000. If you're that wealthy, you might also want to consider Citigold. Otherwise, Citi Priority could be a better solution!

Checking account details

Checking account fees

  • Monthly Fee
    $30 (can be waived)
  • APY
    0.03% / 1.10%
  • Minimum Deposit to Open
  • Out-of-Network ATM Transaction Fee
  • Out-of-Network ATM Withdrawal Fee
  • Overdraft Fee
  • Non-Sufficient Funds Fee
  • Foreign Transaction Fee

Citibank Citi Priority Package FAQ

1. What type of accounts can I include in my Citi Priority Account Package?

Your Citi Priority Account Package must contain a Regular Checking or Interest Checking account - only 1 checking account can be included.

You may also add a savings account, a money market account, and a certificate of deposit account.

More precisely, you can include:

  • Deposits: Checking (Non-Interest Regular Checking or Interest Checking), Savings accounts, Money Market accounts, Certificates of Deposit,
  • Retirement Accounts: IRAs and Roth IRAs, Citigroup Global Markets Inc. (CGMI) IRAs, and Roth IRAs,
  • Investments: Investments held in your Linked Citigroup Global Markets Inc. (CGMI) Accounts, and annuity positions shown on Linked CGMI Account Statements.
2. On what products and services do I receive preferred pricing?

As a Citibank Citi Priority Banking customer, you'll receive preferred pricing on a selection of mortgages, home equity loans and lines of credit, and personal loans and lines of credit.

For example, on mortgages, you'll get tiered-rate or closing-cost discounts based on relationship balances, and for home equity lines of credit, a Citi Priority rate discount of 0.25%.

Plus, when you link your Citi Personal Wealth Management Investment account to your Citi Priority Account Package Checking Account, you'll have both Citi Personal Wealth Management Annual Investment Account fees, and Citi Personal Wealth Management Annual IRA Account fees waived. That means you'll save a total of $150 (each of these have a $75 annual fee).


3. How are my identity and purchases protected against fraud with Citi Priority Package?

Thanks to Citibank's advanced online and mobile security features, your account is protected 24/7.

Your Citibank debit and credit cards are protected against unauthorized charges with $0 liability protection, Fraud Early Warning Service, and Citi® Identity Theft Solutions.

Since your debit card uses chip technology, your account information is protected against unauthorized access when you use your Citibank debit card at chip-enabled terminals, as well as ATMs.

4. What are Citibank Citi Priority Package withdrawal limits?

With the Citibank Citi Priority Package, there are limits to the amount of money you can withdraw from your account, which depend on how you want to access your money:

  • ATM Withdrawal Limit: $2,000 per account, per business day.
  • PIN and Signature Based Purchases:

        - Signature Based Purchase Limit: $10,000 per account per business day.

        - PIN Based Purchase Limit: $10,000 per account per business day.

  • Citibank® Global Transfer Service Limits for Account to Account Transfers:

       - Citibank Online: $2,000.

       - Citi Mobile®: $10,000.

       - Proprietary Citibank ATM: $5,000.

       - Weekly Limit: $50,000.

5. What is Citi Personal Wealth Management?

Citi Personal Wealth Management is a platform giving you access to a range of resources, and many other benefits that can help you learn about, and manage your finances, plan investments, etc.

You'll receive market insights from Citi Private Bank, access to research from over 300 international research analysts, and personal service and guidance from your Citi Personal Wealth Management Financial Advisor.

You'll be able to use Citi Clarity®, a tool that help you create a customized, five-step planning process for your investment and financial decisions, while still being able to always check and get advice from your Advisor. Not only that: you'll also be able to attend financial education events, and consult online content for more knowledge and insights in order to ensure financial success.

Other benefits of your Citi Priority relationship include waived annual fees on linked Citi Personal Wealth Management accounts, as well as online / mobile $2.95 equity trades with Citi Personal Wealth Management.

You'll also benefit from preferred pricing, waived foreign exchange fees when using your Citibank banking card, higher deposit limits, Citi Global Transfers, and more.

6. What is the difference between Citi Priority and Citigold?

Citi Priority and Citigold Account Packages are quite similar, with a few minor differences, some of which are related to:

1. Monthly fee

Citi Priority has a $30 monthly fee, which can be waived with at least $50,000 in your combined balances, while Citigold doesn't have a monthly fee, but requires you to keep at least $200,000 in your combined balances. So, unless you can meet the minimum balance requirement for Citigold, you won't be able to open it. 

2. Loan processing

With Citi Priority, you'll get standard assistance, while as a Citigold Account Package owner, you'll get a dedicated team of specialists to assist when you apply for home equity loans and lines of credit.

3. Customer service

Citigold customers enjoy special Concierge Services, which aren't provided to Priority customers. Citibank's Concierge teams are there to assist Citigold customers witht their travel, dining, entertainment, shopping or other daily needs. Additionally, Citigold customers also have access to a dedicated Customer Service center available 24/7.

On the other hand, while on travel, Citi Priority customers have access to a toll-free U.S. Citi Priority Service Center, with 24/7 Customer Service. There's also a team of professionals to help with first mortgage applications, and business banking.


If you have Citigold, but don't manage to meet the minimum balance requirements, your package will be converted to Citi Priority.

7. What travel benefits are offered with the CIti Priority Account Package?

The Citi Priority Account Package comes with a number of travel benefits, including:

  • No foreign exchange fees at Citibank ATMs worldwide.
  • Cash for eligible emergencies (up to $10,000 from the available funds in your Citi Priority account) when you travel.
  • World Wallet® foreign currency service with no-fee delivery.
  • Toll-free access to your U.S. Citi Priority Service Center when traveling by calling 1-800-248-4263.
  • Free fund transfers from your Citi Priority account to another eligible Citibank account with Citibank Global Transfer.

Plus, with Citibank's online and mobile banking solutions, identity and purchase protection, and 24/7 support at 1-888-275-2484 (1-888-ASK-CITI), you can bank safely and securely wherever you go!

8. How do I use the Citibank Mobile App?

You can download the Citibank Mobile App for your mobile device straight from the Citibank website.

You can use the Citibank Mobile App safely to manage your account whenever you want. You can view your account balances and transactions, make purchases and mobile check deposits, set up account alerts and bill pay, transfer money using Zelle, go paperless, and more.

One of the first recommended things to do, once you've downloaded the Citi Mobile app, is to register and active your Citibank debit or credit card, so you could use it as your digital wallet. You'll be asked to take a photo of your card in the app, and to verify your identity. From there, you can move on to setting up account alerts, and whatever else you want.

Note that you need to be enrolled in Citi Online Banking.

You can learn more about the Citi Mobile App on their website.

9. Am I automatically enrolled in the Citi ThankYou Rewards program?

No, in order to be able to earn Citi ThankYou®Rewards points, you need to enroll your checking account in the Citi ThankYou Rewards program first.

To enroll in Citi ThankYou Rewards, visit a Citibank branch, log in to or call the ThankYou Service Center at 1-800-THANKYOU (1-800-842-6596).

Note: You must be a U.S. citizen or U.S. resident alien with a valid U.S. taxpayer identification number. You need to be at least 18 years old.

10. How can I redeem Citi ThankYou points?

You can redeem your Citi ThankYou points from your account, on the Citi ThankYou Rewards program website. There, you'll be able to see all available rewards, and add them to your cart. You can choose from travel rewards (flights, hotels, cruises, cars), cash rewards, gift cards, charity donations, and more. You can also use your ThankYou points to pay bills, make purchases, pay off your mortgage or student loan, and even transfer points.

While redeeming your ThankYou points only might be the most convenient way to go, you should know you can also contact the ThankYou Travel Center at 1-800-THANKYOU (1-800-842-6596). This is a useful piece of information in case you want to use your points toward mortgage/student loan payments, as these two options are only available through the ThankYou Travel Center. 

On the other hand, if you want to use your ThankYou points for travel, better do it online, since you might be charged a service fee if you have a Citibank ThankYou Travel Center representative assist you. For example, there's a $23 per-ticket fee on air travel reservations made through the ThankYou Travel Center.

Check Out Other Products From Citibank
Bank Monthly Service Charge Minimum Deposit to Open APY
Citibank The Citibank Account Package $25 $0 0.01% / 1.10%
Citibank Citi Elevate℠ Account Package $15 (can be waived) $0 0.20% - 0.60% / 1.10%
Citibank Citigold® Account Package $0 $0 0.05% / 1.10%
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